Frequently Asked Questions
Everything you need to know about your VOESH experience.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. takes approximately 3-7 business days depending on your location.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy?
We offer a 30-day return policy for most unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are VOESH products vegan and cruelty-free?
Yes, we take pride in our ethical standards. All VOESH products are 100% vegan and cruelty-free, as we never test on animals or use animal-derived ingredients.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options like PayPal, Apple Pay, and Google Pay.